Dear Founder, Well, if you’ve opened this letter, things are not going well. I’m sorry that things are off-kilter; it’s never easy. We back brilliant founders all the time, and...
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Dear Founder, If you’re reading this, you’re probably struggling with your business strategy or execution. At the risk of stating the obvious, two points to consider: If things are really...
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Still not sure whether you might be a tweener? These are things we sometimes hear in updates that set off our radar: “We’re working on our churn problem.” “We’re now...
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Dear Founder, There are bad days and then there are horrible days. This counts as a horrible day. A difficult experience with one of the great entrepreneurs in our portfolio...
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